df77 Privacy Policy

01 Introduction and Scope

df77 ("we", "us", or "the platform") operates a safe and reliable online entertainment platform for players in Bangladesh. This Privacy Policy ("Policy") describes how df77 collects, stores, processes, and discloses your personal information.

By using this website (https://df77.cam) or registering an account, you are considered to have accepted all the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using the platform.

This Policy applies to all df77 services, websites, applications, and digital assets. Third-party websites or services may have their own privacy policies that are outside our control.

02 Information We Collect

df77 may collect various types of information from you. This information is generally divided into two main categories — information you provide directly and information collected automatically.

2.1 Information You Provide Directly

Information you provide during account registration, transactions, or support may include:

• Full name, date of birth, and nationality
• Email address and mobile number
• Residential address
• National ID card or passport number (for identity verification)
• Payment information (bKash number, Nagad number, Rocket number, or bank account details)
• Communication content provided via live chat and email

2.2 Automatically Collected Information

When you use the platform, the following information may be recorded automatically:

• IP address and Device ID
• Browser type and operating system
• Visit time on the site, page view history, and session duration
• Information obtained through cookies, pixel tags, and similar tracking technologies
• Gaming activity history and betting records
• Financial transaction logs and timestamps

03 Purpose of Using Information

df77 uses collected information for the following legitimate purposes:

3.1 Account Management and Service Delivery

• Verifying user identity and creating accounts
• Processing deposit and withdrawal transactions
• Properly managing gaming services and bonus offers
• Providing 24/7 customer support in Bengali

3.2 Security and Legal Compliance

• Preventing fraud, money laundering, and unethical activities
• Meeting KYC (Know Your Customer) and AML (Anti-Money Laundering) obligations
• Preventing unauthorized access to accounts
• Enforcing responsible gaming policies

3.3 Platform Development and Personalization

• Analyzing and improving platform performance
• Arranging games and offers according to user preferences
• Sending relevant promotional communications (if you have given consent)
• Identifying and resolving technical issues on the site

04 Cookies and Tracking Technologies

The df77 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the quality of service.

4.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: To remember your language preferences and other settings.
• Analytics Cookies: To review and improve platform usage.
• Marketing Cookies: To display relevant advertisements based on your interests.

4.2 Cookie Controls

You can reject or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.

05 Data Sharing and Disclosure

df77 never sells your personal information. However, in certain circumstances we may share information in a limited way with third parties:

5.1 Service Partners

Only necessary information is shared with trusted partners such as payment processors (bKash, Nagad, Rocket, bank transfers), game software providers, and IT service providers. These partners act only on our instructions and are bound by strict confidentiality agreements.

5.2 Legal Obligations

In response to a court order, government directive, or legal obligation, df77 may be required to disclose your information to the relevant authorities. In such circumstances we will endeavor to notify you in advance as much as possible, unless prohibited by law.

5.3 Business Transfers

In the event of a business merger, acquisition, or asset sale, your information may be transferred to the successor entity. You will be notified in due course in such cases.

06 Data Protection and Security

df77 adopts industry-standard security measures to protect your personal information. Our security infrastructure includes:

• SSL/TLS Encryption: All data transfers between the platform and your device are encrypted.
• Secure Servers: Data is stored in a protected and controlled server environment.
• Access Controls: Only authorized personnel can access the necessary information.
• Regular Audits: Routine system audits are conducted to identify security vulnerabilities.
• Two-Factor Authentication: Two-step verification is in place to prevent unauthorized access to accounts.

While we are committed to ensuring the highest level of security, no one can guarantee that data transmission over the internet is 100% secure. We always advise you to use a strong password and change it regularly.

07 Data Retention Period

df77 retains your personal information only for as long as it is necessary or required under legal obligations:

• Active Accounts: For the entire duration the account remains active.
• Closed Accounts: A minimum of five (5) years after account closure — for legal and financial audit purposes.
• Transaction Records: May be retained for a longer period in accordance with financial regulations.
• Marketing Consent: Retained until you withdraw your consent.

After the designated period, information is securely deleted or anonymised.

08 Your Rights

As a df77 user, you have several important rights over your own information:

8.1 Right of Access

You may request a copy of the personal information we hold about you at any time. We will generally fulfill requests within 30 days.

8.2 Right to Rectification

If the information we hold about you is inaccurate, contact our support team to request a correction. Changes will be made subject to verification.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, complete deletion may not be possible where legal obligations or legitimate interests exist.

8.4 Withdrawal of Marketing Communications

You may withdraw consent to promotional emails or messages at any time. This preference can be changed via the support email or from account settings.

8.5 Data Portability

In certain circumstances you may request your information in a machine-readable format. Please contact our support team regarding this.

09 Protection of Children and Minors

df77's services are strictly for persons aged 21 and above only. We do not intentionally collect or store personal information of minors.

If we learn that a minor has opened an account, that account will be closed immediately and all related information will be deleted. If you believe a minor is using df77, please inform our support team.

10 International Data Transfers

Your information may be stored or processed on servers located outside Bangladesh as required for df77's operations. For any international data transfer, we ensure that the receiving party maintains adequate data protection standards.

We have formal data processing agreements with our international partners that ensure the protection of your information.

11 Third-Party Links and Services

The df77 platform uses services from game software providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, and Microgaming. These third-party service providers may have their own privacy policies.

We are not responsible for the privacy practices of these third parties. We recommend that you review their privacy policies before using the relevant services.

12 Policy Changes and Updates

df77 may update this Privacy Policy at any time due to business needs, legal changes, or technological developments. In the event of changes:

• The updated policy will be published on the df77 website and the "Last Updated" date will change.
• For significant changes, an attempt will be made to notify registered users by email.
• Continued use of the platform after the policy is published will be considered as your acceptance of the revised policy.

We recommend that you visit this page regularly to stay informed about the latest Privacy Policy.

13 Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, do not hesitate to contact us. df77's data protection team will review and respond to your request as soon as possible.